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Most answers are below. If yours isn't, email us — a real person reads it.

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support@tarfaa.com
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In-app chat for subscribers, during business hours.
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Help centre
Step-by-step guides for setup, schedules and payments.
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Common questions

How does the free trial work?

Fourteen days with everything switched on. We ask for a card only when the trial ends, and we email you before it does.

Do I need a card to start?

No. You verify your email, your workspace is created, and you can take real bookings during the trial.

Can I change plan later?

Yes, up or down, at any time. Changes take effect on your next billing date.

Where is my data, and who can see it?

Each business gets its own database, so your records are physically separate from every other business on the platform — not rows in a shared table.

Is the whole product in Arabic?

Yes — both the screens your team uses and the booking pages your customers see, with full right-to-left layout.

What happens if I cancel?

You keep access until the end of the period you have paid for, and you can export your data before it closes.